A small café on a quiet Swedish street is quietly rewriting what “management” means.
On a leafy block in Stockholm’s Vasastan district sits a café that looks pleasantly unremarkable. Muted blue walls, metal chairs, soft acoustic music, the obligatory avocado toast. What customers don’t always realize is that the manager who hired the barista pouring their coffee, negotiated the broadband contract, and decided how many napkins to stock isn’t a person at all. Her name is Mona, and she is an AI agent.
Continue reading When the Boss Is an Algorithm: Inside Stockholm’s AI-Run Café